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05-04-2008, 03:48 PM
Posted on Wednesday, December 13, 2006 - 05:19 pm:

We use Sales Orders extensively, so most of our invoices are created from Sales Orders.

We are experimenting with FormCalc, using an item named "TotalQTY" to calculate a subtotal for certain items on our invoices.

We seem to have FormCalc set up okay, because it calculates and displays the total on the TotalQty item line of the invoice. But when we go to print the invoice, the TotalQTY line is entirely missing from the printout!

Oddly enough, this problem seems limited to invoices that were created from Sales Orders.

Can you help?

M. I.


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Posted on Wednesday, December 13, 2006 - 05:24 pm:

This isn't really a FormCalc problem... but it's not a QuickBooks "problem" either; it's just due to the way QuickBooks works.

We experimented with the problem here, and found that it is indeed limited to invoices created from Sales Orders. The easy (?only?) solution is to UN-check the "Don't print items with zero amounts" setting in QuickBooks Preferences | Sales & Customers | Company Preferences.

By un-checking this setting, you allow Item lines which have zero amounts to print. (The TotalQty trigger item you are using is such an item, because it has $0 in the Amount column.)

Let us know if doesn't solve the problem for you.

Thanks,

Mark Wilsdorf
Flagship Technologies, Inc.
QuickBooks™ Add-Ons and Solutions You Can Use
http://www.goflagship.com