Ways to Order	How to Order
Online	Ordering online is easy, safe, and secure. And, it costs you less--we pass along automation savings to you with a lower handling fee for online orders. Visit our Online Orders Page to add products to your shopping cart:   To view your shopping cart and/or checkout (complete an order):
Mail* or FAX	Use our printable order form for mail and FAX orders:
Phone	Call 660-291-3000 from 9:00 - 5:00 Central Time, Monday through Friday, to place an order by phone.

* Note:  Postal mail is OK, but email is not a secure way to order! To protect your credit card information, please do not send orders by email.

Ordering Online is Safe and Secure!

Our shopping cart and online ordering forms use up-to-date SSL-encrypted security. Your credit card and other personal information is transmitted to us in an encrypted form to prevent others from viewing it. If you have questions about the security technology we use or about the safety of ordering online, please feel free to email us.

Our Online Orders page is the master price list for all products we sell.

   

We accept these methods of payment:

• Online:  MasterCard, VISA, or PayPal.
• FAX:  MasterCard or VISA.
• Postal Mail:  Personal or Business Check or Money Order, MasterCard, or VISA.
• Phone:  Personal or Business Check or Money Order, MasterCard, or VISA.

PayPal Details: 

PayPal (www.paypal.com) is an international payment transfer and currency conversion service. If you choose to pay via PayPal, after you have placed your order you will receive an email from PayPal requesting payment. To make payment you click on a Web link provided in the email, which leads to your transaction's specific page on the PayPal site. If you have a PayPal account, you may transfer funds from it to Flagship Technologies. If you don't have a PayPal account, you can make payment using a credit card or bank transfer. PayPal supports these payment sources:

   

All orders placed with us are specified in U.S. dollars. However, PayPal can make the conversion from any of several currencies to U.S. dollars at the then-current exchange rate. (Note to non-U.S. purchasers: PayPal charges a fee for currency exchanges--2.5% at the time of this writing. See the fee schedule at www.PayPal.com for current charges.)

Selecting PayPal as the payment method may delay processing of your order by up to 2 business days, but usually not more than 1 business day.

Purchase Orders: 

We accept Purchase Orders (POs) from recognized educational institutions only--schools, colleges, universities, Extension Service, etc. We may check credentials associated with any PO and reserve the right to decline acceptance of any PO. To order using a Purchase Order number:

• If ordering by mail or FAX, write your PO number on the order form in any available space, clearly identified as "PO#: .....", etc.
• If ordering online, include a note with your PO number in the Comments box which you will encounter during the order checkout process.
• Always include this information for the Accounts Payable Office at your institution:
      Mailing address where our invoice should be mailed
          (and/or an email address if the office accepts invoices by email)
      Telephone number
      Name of a contact person at the office

To estimate shipping charges before placing your order: Add all the desired items to your shopping cart, then proceed to checkout (click on any View Shopping Cart button). Complete the order information as requested, until you reach a screen which shows the order's shipping & handling charges. From there, you may either cancel the order or continue. (If you cancel, none of your personal information is saved.)

U.S. Orders

• Online orders: Our minimum shipping & handling charge is $5.00 per order except for orders handled entirely online. For instance, if you purchase a software license Registration Code (to activate software already installed on your computer) online, and if we can deliver the Registration Code to you by email, then no shipping & handling charge will be applied.
  
  If you want to see shipping charges before you place an online order, add the desired items to your online shopping cart, then proceed to order checkout. The Checkout page will show the shipping charges for the order. You may then either cancel or place the order. Shipping charges are calculated by weight.
  
• Mail, FAX, and phone orders: Our minimum shipping & handling charge is $7.00 per order for non-online orders. Instructions for calculating actual shipping charges on mail and FAX orders are found on our printable order form. For phone orders, we calculate shipping & handling charges for you as part of the telephone order process.

International Orders

Shipping charges for non-US orders are calculated as our minimum per-order handling fee + actual shipping charges to your destination. Please contact us if you wish to know the actual shipping charges before ordering online.

We collect Missouri sales tax on orders shipped to Missouri addresses. For orders delivered by email we collect Missouri sales tax if the address of the credit card holder or checking account is a Missouri address.

Sales Tax Resale Numbers

If you have a valid Missouri Tax ID and wish to purchase products for resale (i.e., you will apply sales tax when the products are sold at retail), please email sales@goflagship.com or call 660-291-3000 about sending us a copy of your tax letter. Sales tax is not refundable on any orders placed before your tax letter is on file with us.

If you have a coupon for a Flagship Technologies product, the coupon may be redeemed by entering the Coupon Code in the Comment/Coupon Code field when completing an online order.

Note that our online ordering system currently does not include the coupon discount when displaying the total amount for the order. However, the Shipping Confirmation email you receive from us will show the correct total including the discount.

If you wish, you may view details of our coupon redemption policy.

Volume discounts of 25% are applied to BOOK orders totaling over $399.

• Online orders: appropriate discounts and shipping charges will be calculated automatically.
• Mail and FAX orders: Please email sales@goflagship.com or call 660-291-3000 to get the discounted dollar amount and correct shipping charges for your order.
• Phone orders: We apply appropriate discounts and shipping charges during the telephone order process.

Please contact us if you have not received your order within the times listed here:

• Allow 10 business days for delivery of physical items like CDs or books, which are shipped by mail or a delivery service.
• Allow 3 business days for delivery of items which are delivered by email, such as software Registration codes.

We will never intentionally divulge your email address, or credit card or other personal information to any third party without your consent. See our Privacy Policy for details.

If you'd like details on being a dealer for Flagship Technologies products, click here. There's no inventory to stock and nothing to buy. You can earn commissions on a surprisingly low annual sales volume.

Postal address:	Flagship Technologies, Inc. 14976 Monroe Rd. 1039 Madison, MO 65263
World Wide Web:	http://www.goflagship.com
Email:	sales@goflagship.com (sales information) info@goflagship.com (other information)
Telephone:	660-291-3000
FAX:	321-256-0319